MIKA- Nokia’s ‘Siri rival’ customized for telecom companies


Nokia has made a customized digital assist called “MIKA” that will enhance telecom administrators’ productivity by giving specialists quicker access to critical data.

MIKA or Multi-purpose Intuitive Knowledge Assistant will give voice-managed automated assistance to decrease time spent looking data assets, empowering administrators to concentrate on key business tasks without being occupied by the complexities of multi-technology network environments.

Igor Leprince, head of Global Services at Nokia, said “Finding the right information is a daily challenge for telco engineers tasked with boosting network quality. MIKA taps into the power of the Nokia AVA platform to provide quick and accurate answers, avoiding time wasted on fruitless searches,”

“MIKA is customized to support the specific needs of telecoms, and can deliver recommendations based on experience from networks around the world,” he added.

MIKA combines automated learning and augmented intelligence to give access to a broad scope of tools, reports and information sources. These incorporate the Nokia AVA learning library, a storehouse of best practice assembled from Nokia projects. Utilizing the learning library, MIKA can give suggestions in light of comparative issues seen in different systems. MIKA is accessible by means of a web interface and mobile agent with the goal that engineers can take advantage of its information base, wherever they are.

The Nokia MIKA Digital Assistant as an administration is currently accessible for client trials, and will be exhibited at the Nokia stall at Mobile World Congress 2017 in Barcelona.

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Madhurima Goyal, From ITvoir News Desk