Is Symantec misleading consumers?
A surprising news has surfaced the tech terrain that a lawsuit has been filed against Symantec Corp. the lawsuit claimed that the software maker seeks to convince consumers to buy its products by scaring them with misleading information about the health of their computers.
Washington based consumer James Gross has filed a lawsuit in District Court in San Jose, California, sources informed.
The lawsuit said that Symantec distributes trial versions of its products that scan a consumer's system, then invariably report that harmful errors, privacy risks and other problems exists on the PC, regardless the real condition of the machine.
The truth, however, is that the program does not actually perform any meaningful evaluation of user’s computer system and the remedial software does not function as advertised.
The company uses that scanning software to market Symantec products including Norton Utilities, PC Tools Performance Toolkit software, and PC Tools Registry Mechanic.
However, any spokesperson from Symantec could not immediately comment on the lawsuit.
As a matter of concern, it is found that sales of all Symantec's consumer products including PC Tools and Norton Utilities got a boom of 4 percent to $2 billion in its most-recent fiscal year.