IBM has announced that IMImobile, a global mobile data technology infrastructure and solutions provider to telecom operators, media companies and enterprises has deployed IBM software to enhance its existing service and cloud infrastructure management processes.

IMImobile is a leading provider of cloud-based mobile data services for revenue generation and customer lifecycle management across Asia, Europe, Americas, Africa and the Middle East,  With its services reaching over 900 million people in 64 countries and with operator customers like Vodafone, O2,Telefonica, France Telecom, Centrica, Barclays Bank, BBC,  Aircel, Airtel, BSNL, MTN, Reliance, Tata and Virgin Mobile, the company required a cloud solution that would help answer its growing business requirements.

The recently completed deployment of IBM SmartCloud Foundation software will help IMImobile further streamline management of its cloud services infrastructure, strengthen compliance with stringent service level agreements (SLAs), improve infrastructure utilization and evolve process maturity with compliance. Further, IBM software will help IMImobile implement a follow-the-sun model for service management across IMI’s Virtual Network Operations Centre (VNOC) teams spread in Europe and India.

IBM SmartCloud Foundation software solutions are helping clients effectively build and manage dynamic infrastructure and remain competitive in today’s digitally-connected environment. The software offers integrated service management solutions to help companies manage traditional IT assets, physical assets and emerging “smart” assets.