Salesforce.com has unveiled Desk.com, revolutionizing customer service for a social and mobile world.  Desk.com enables businesses to deliver personal customer service by offering a help desk that is social, mobile and simple to use and deploy. Built with social at its core, Desk.com allows any business to instantly work with customers over any major social network. Desk.com Mobile allows companies to carry a help desk in their pocket and answer customers on the go. Finally, Desk.com is so simple that any company, even one without an IT staff, can get up and running over a weekend. Businesses can sign up for Desk.com today for as little as $49.

Pricing and Availability

• Desk.com is generally available today. Pricing starts at $49 USD, per full-time agent, per month, for unlimited usage. Flex pricing is also available for $1 per part-time agent, per hour.

• Desk.com Mobile is generally available today at no additional cost for full-time agents.

• Desk.com Reporting is currently scheduled to be generally available in Q1 of 2012 along with pricing.

• Customers who purchase salesforce.com technologies should make their purchase decisions based upon features that are currently available.