Korea based consumer electronics giant, Samsung Electronics has been fined by Indian consumer court. If reports are to be believed, a Delhi consumer court has asked Samsung to pay around Rs 45,000 to a customer for selling her a defective television and causing her "physical and mental pain".
The claimant has claimed that the TV was repaired only after repeated requests and as the problem persisted, the set was replaced. Surprisingly, after a few months, the new TV set too showed some manufacturing defects and she had to approach the forum after the company failed to rectify her accusation.
It is worth noticing that the defective set was purchased on April 10, 2008 and the first job card was prepared 20 days later showing a manufacturing defect in the device.
However, Samsung India Electronics has denied any manufacturing defect.
ITVoir NewsDesk |