|
Wipro BPO, the Business Process Outsourcing arm of Wipro Technologies has reported that TalkTalk Telecom Group PLC, UK’s leading provider of value for money fixed line broadband and voice telephony services to consumers, has chosen Wipro BPO as one of its strategic partners for its outsourced contact centre operations.
Wipro will be responsible for the creation of a new service centre in India to support the group’s resident customers. Wipro will also work alongside TalkTalk to continue to improve the overall customer experience, including the implementation of new CRM technologies.
Wipro BPO is one of the largest BPO service providers on a global delivery platform. It has the capabilities to provide onshore, near shore, offshore and hybrid delivery options with operations in more than 28 centres in 11 countries. Wipro BPO’s services involve a broad spectrum of customized outsourcing capabilities leveraging both cross industry and industry specific solutions focusing on sector such as Banking and Financial Services, Insurance, Retail, Consumer Products & Goods, Energy & Utilities, Healthcare and Pharmaceutical industries.
The services portfolio spans industry specific solutions in Customer service (technical and non-technical; voice and non-voice), Finance and Accounting outsourcing, Human Resource outsourcing, Supply chain management, Knowledge services including Data Management and reporting, Legal process outsourcing, and Sales and Marketing outsourcing.
Tags: Wipro, BPO, CRM
|
|
AppsDaily bolsters management with retail & marketing specialist
With rapid growth and phenomenal expansion plans underway, AppsDaily Solutions Private Limited, market leaders in the retail space for mobile applications have brought on board Peshwa Acharya, erstwhi | ASUS sets up its 4 th Exclusive Store in Uttar Pradesh
ASUS Technology has embodying the strength, mastering technological innovation and design perfection for the ultimate life-enhancing and computing experience is further escalating its presence in Utta | BSNL disconnects private operators much against customer interests
Without concerns for customer needs, BSNL went ahead and disconnected the Point of Interconnection between Private Cellular Mobile Operators and BSNL fixed line/ mobile subscribers in Punjab.Such BSNL | UK based company "TalkTalk" picks Wipro BPO as strategic partner
Wipro BPO, the Business Process Outsourcing arm of Wipro Technologies has reported that TalkTalk Telecom Group PLC, UK’s leading provider of value for money fixed line broadband and voice teleph | Amkette launches new campaign to strengthen Channel ecosystem
Amkette, the pioneers in digital lifestyle products, have announced their latest campaign “Ab har koi hoga wireless” beginning today. This campaign will focus on offering the consumers and | Virtusa named to Prestigious Global Services 100 List for fourth consecutive year
The GS100, which honored Virtusa in its 2011 list for thVirtusa Corporation, a global IT services company that offers a broad
spectrum of business consulting and outsourcing services, has been < | Intex felicitates its Super Achievers at the Annual Telecom Partners' Meet
In order to recognize performance of its mobile handset channel force, Intex Technologies, one of the leading players in the domestic mobile handset market, organized a grand get-together- the Super A | Kaspersky Lab releases report on Safety of Children on the internet
Kaspersky Lab, a leading developer of secure content management solutions, has released a report on security for children using the internet. The Internet provides children with wonderful social and d | TaxSpanner launches SMS Tax Alert on mobile for the first time in India
TaxSpanner, India’s largest and most trusted website that offers easy preparation and filing of individual Income Tax Returns (ITR) the launch of another breakthrough mobile service for making t | TaxSpanner offers ITR Filing via Mobile - a first in India
TaxSpanner.com, India’s largest and most trusted website for easy filing of taxes, today announced the launch of its mobile version. This new facility offers taxpayers the freedom to file income | India's mobile workforce set to explode in next four years
A new report released by Springboard Research, finds that India’s mobile workforce will grow 53% over next 4 years to reach 205 million by 2015, out of which as many as 65% will be equipped with | Only 4 per cent mobile devices protected with security software: Report
New market forecasts from Juniper Research indicate that currently less than 1 in 20 smartphones and tablets have third party security software installed in them, despite a steady increase in threats | Parents unaware of how to guard their kids on Social Networks: Study
With the advent of social networks, Kids are becoming highly vulnerable to serious offences like cyberbullying. A recent nationwide study of over 1,000 parents of teens 15 or younger, commissioned by | Kaspersky Lab is the third leading Vendor of Consumer IT Security Software
Kaspersky Lab has achieved yet another milestone. Gartner has graded the company as the third largest vendor of consumer IT security software worldwide in its annual “Market Share: Security Soft | HP facilitates organizations reduce risk, increase efficiency of Information Management
HP today updated its Information Management portfolio to enable organizations to reduce risk, increase efficiency and simplify the way they manage their business information.Instant-On Enterprises emb | Social media an essential requisite for IT service management
Access to social media facilities is now a key requirement in IT service management, and organisations that delay implementation could be making a big mistake, according to Ovum.In a new report, the i | Akamai Technologies chooses David Rich to drive growth across Asia Pacific
Akamai Technologies has appointed David Rich as Vice President, Asia Pacific to pilot its rapidly expanding regional team covering Australia, China, Hong Kong, India, Malaysia, Singapore, and Taiwan.D | Uninor introduces "Talk-time Transfer" services
Continuing in its path of providing convenient and value-for-money products to its customers, Uninor today announced the launch of a very unique and innovative offer christened “Talk Time Transf | The significance of Application Virtualization in IT industry
The term “Virtualization” is commonly used within the IT industry the last couple of years. Everything (hardware, operating systems, network, storage and application) is getting virt | Android to double the smartphone market by 2016
The global smartphone market will double in size by 2016 to hit shipments of 653 million, predicts Ovum in a new forecast. Android will drive the growth and will emerge as the dominant platform, drama |
|
|
|
.jpg){kind=small}
.jpg){kind=small}
.jpg){kind=small}
.gif){kind=small}
.jpg){kind=small}
.gif){kind=small}
.jpg){kind=small}
.jpg){kind=small}
.gif){kind=small}
.jpg){kind=small}
.jpg){kind=small}
.jpg){kind=small}
.jpg){kind=small}
.jpg){kind=small}
