SapphireIMS, one of the leading providers of end-to-end IT Service Management solution, has recorded 90% CAGR and looks forward to maintain the same in the current financial year. Major businesses have been generated from Manufacturing, BFSI and Healthcare sectors. SapphireIMS plans to aggressively expand its reach into Western and Northern regions to achieve better business prospects. Education, Retail, and Logistics have also contributed to the growing business of SapphireIMS.
Many industries across verticals now rely on SapphireIMS for effective management of their IT services. SapphireIMS has significant growth due to the array of portfolio offerings which includes Service Desk, Assent Lifecycle Management, Business Service Monitoring and Service Automation. Managed Service Providers are increasingly using SapphireIMS in their engagements. SapphireIMS is PinkVerify certified for ITIL V3 compliance and is built with proven technologies to address the dynamically growing needs of the customer’s IT environment. Customers are taking advantage of the flexibility and ease of use of SapphireIMS for immediate adoption in their business.
Shafi Ahamed, CEO and Co-Founder at Sapphire said “We have received good response across the verticals last year. The acceptability of SapphireIMS among SMBs has drastically increased. We were able to maintain our 90% growth in last year and would look forward keenly to keep up the pace of healthy growth in this year as well. We are looking forward to explore newer verticals to increase our business prospects.”
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